Terms of service

What these terms cover

These terms apply to the marketing services described on this site and agreed with you in writing before work begins. Where a written scope or proposal differs from this page, the written scope wins.

Fees, and the second bill

Our monthly fee covers labour: strategy, build, and operation. Advertising spend is separate and is paid by you, directly to the platform, at cost. We do not take a percentage of media spend, and we do not mark it up. If a platform bill changes, that is between you and the platform.

Scope and change requests

Each plan carries a defined scope and a monthly capacity for work. Requests that fall outside it are quoted before they are started, and nothing is invoiced without your agreement. Capacity that is unused in a month does not roll over unless the written scope says so.

Term and cancellation

Plans run month to month unless the written scope says otherwise. Either party may end a plan with written notice before the next billing date. Work already delivered or in progress for the current period remains payable. On ending, we hand over access and assets rather than holding them.

What we do not guarantee

We do not guarantee search rankings, booking volumes, or revenue. Search results depend on competitors, platform changes, seasonality, and your own pricing and availability, none of which we control. We report what changed and we say plainly when something did not work.

We do not buy reviews, and we do not present purchased reviews as organic ones. We do not use tactics intended to deceive a platform or a client.

Ownership and access

Your domain, hosting, Google Business Profile, advertising accounts, analytics, and the content we produce for you belong to you. We work inside accounts you own and you keep administrator access throughout. If we build a site for you, the design and code are yours once paid for, excluding third-party components under their own licences.

Your responsibilities

We need timely answers, accurate information about your shop, and access to the accounts involved. Work that depends on your approval does not proceed until we have it. You are responsible for the accuracy of claims you ask us to publish about your business.

Confidentiality

Your data, numbers, and internal detail stay private. We publish client results only with permission, and we would rather describe the work than the client.

Liability

To the extent permitted by law, our total liability arising from the services is limited to the fees paid in the three months before the claim. We are not liable for indirect or consequential losses, including lost profits or lost bookings.

Governing law

These terms are governed by the laws of the State of California.

Changes to these terms

We may update this page. The version in force is the one published here when work is agreed, and we will tell you directly if a change affects an active plan.

Contact

Questions about these terms go to eric@tattoomarketingpros.com.